Student Services

At Walden University, you are part of a community of learners supported by professionals who are committed to your success. The personal attention you receive—from enrollment at the university to your orientation, courses, and research—ensures that you can focus on earning your degree online. 

Although our programs are offered only in English, enrollment and some student services are available in Spanish and Portuguese. Please be sure to indicate your language preference when inquiring.

Enrollment Advisor
As your primary contact when you inquire at Walden University, your enrollment advisor will spend time understanding your educational goals, answering your questions, and guiding you through the application and admissions process. Your enrollment advisor will respond quickly to questions about the online learning process and make sure that you have a smooth transition to Walden University’s Student Support Team.

Writing Center
All students have access to the Writing Center, which is dedicated to increasing students’ knowledge of academic writing and improving writing skills. The Writing Center provides free tutorial services, including English as a second language assistance as well as graduate writing courses that address every stage of effective writing, from concept to final draft. With a dedicated staff of editors and tutors, the center offers one-on-one consultations on course papers and recommendations for additional writing guides and resources.

Student Support Team
In 2006, Walden’s Student Support Team was recognized for best practices in online student services by The Center for Transforming Student Services. Unique to Walden University, online Student Support Team members ease your transition to the classroom with great customer service. They provide technical support and ensure that you have a trouble-free and rewarding learning experience. Through a user-friendly software orientation, they will familiarize you with Walden University’s learning environment. Once you begin your courses, they will serve as your personal guides, helping you navigate the online classroom.

Academic Advisor
As a new online student, you’ll work with an academic advisor who specializes in your area to plan a program of study that matches your personal and professional interests. Your academic advisor will then monitor your progress through your graduate degree program, assist you with university policies and procedures, and serve as your liaison with faculty members and staff in other Walden University offices.

Faculty Members
Your professors will work with you to make course projects relevant to your daily responsibilities and your career goals. They will respond quickly to your questions and provide timely feedback on assignments. If you are having difficulty, faculty members will work closely with you to ensure your success in the online degree program.

Librarians
Through a unique partnership with a national library system, dedicated Walden University librarians are available to assist you with your research. They will help you develop search strategies, identify and evaluate resources, and receive books and journal articles.

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